The mental health counselling service that you tell your mates about. Call or text on 0488 846 988 Mon-Fri 8 am-10 pm AEST

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Testimonials

Testimonials

Real Stories, Real Impact

You’re not alone in facing life’s challenges. The stories on this page are proof that reaching out for support can make all the difference. From truck drivers and apprentices to farmers and tradespeople, these individuals share their personal journeys of struggle, resilience, and transformation through TIACS.

Their courage to take that first step led to life-changing support and it can for you too. Watch their testimonials and discover how a simple call or text can be the start of something better. TIACS is here for you, free, confidential, and ready to listen.

Maxi - Apprentice, QLD

Maxi, a young apprentice, shares his powerful journey of loss and resilience. After losing his father, he felt lost and overwhelmed but took a brave step to reach out to TIACS. Talking to someone who understood changed everything.

“It literally costs you nothing, so why not give it a go?” Watch his inspiring story and see how seeking support can truly make a difference.

Stacey - Truck Driver, WA

Meet Stacey, a truck driver from WA who faced one of his toughest battles, his mental health. Life on the road took its toll, but when Stacey hit his lowest point, he made the brave decision to reach out to TIACS.

In this heartfelt video, he shares his journey from despair to hope, proving that seeking help is a true sign of strength. Watch his inspiring story and see how support can turn things around.

Alistair - Truck Driver, QLD

Being a truckie isn’t just a job it’s a lifestyle, with its own unique challenges. Alistair knows this well, from long hours and isolation to missing precious family moments.

Reflecting on a time he needed support but didn’t know where to turn, he now highlights how vital it is to have someone to talk to when life gets tough.

Tim - Farmer, SA

Tim, a farmer from South Australia, faced immense challenges—relationship struggles, financial pressures, and the weight of it all. In his darkest moments, he made a life-changing decision. After reading his message 40 times, he finally hit send, realising he was the priority.

Today, Tim calls his life a “bonus life,” filled with renewed joy and purpose. His story is a powerful reminder of the strength it takes to ask for help.

Helen - Apprentice, QLD

Meet Helen, a third-year electrical apprentice who took a vital step for her mental health after a simple conversation in a café.

Reaching out to TIACS gave her the support she needed to navigate challenges and keep moving forward. Her story is a powerful reminder that you don’t have to face tough moments alone.

Richard - Electrician, QLD

Richard, a sparky, found himself at one of the lowest points in his life. With those closest to him facing their own struggles, he felt alone. That’s when he turned to TIACS, a place he could lean on when everything felt overwhelming.

“They actually give a shit, they actually care,” Richard says. Richard is living proof of the power of support and understanding. His story reminds us that no one has to face tough times alone, help is just a text or call away.

Ready to Take the First Step? We're Here for You.

Whether you’re facing tough times or just need someone to talk to, TIACS is here to help. Our free, confidential counselling services are available to all tradies, truckies, farmers, and blue-collar workers across Australia. You don’t have to go through it alone. 

Reach out to us today by text or call, and let’s start the conversation. Take that first step towards support, call us now and know that we’re here for you, whenever you need us.

Text or call

Whether you would like to talk on the phone or find it easier to text, we can do both.

Match up

Match up with a counsellor that best suits your needs and talk to the same counsellor each time

Free and confidential

There are no costs involved - TIACS is free and you can remain completely anonymous

We care

We care about your experience and ensuring that you receive the highest quality care

Get in touch with us

Emergency Services

If you or a loved one are in immediate danger or at risk of harm, please call 000.

For crisis support, such as suicidal intentions, please call Lifeline on 13 11 14.

Operating Hours

TIACS is available Monday – Friday
8am – 10pm AEST

Phone Number

0488 846 988

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Counsellor & Team Leader

Brisbane based headquarters. Work from Home/Office model (minimum 2 days in office & min 3 evening shifts)

Counsellor & Team Leader

TIACS IS LOOKING FOR MORE EPIC HUMANS TO JOIN OUR TEAM!


We’re all about going ‘above and beyond’ for our clients and partners and passionate about
investing in our people and workplace culture.

We are building the most innovative social purpose counselling service in the country and are looking for two positions to join our team:

  • Counsellor
  • Team Leader


TIACS was started by the co-founders of TradeMutt Dan Allen and Edward Ross. TradeMutt and TIACS are connected by their co-founders but serve complimentary but separate responses in changing the mental health landscape, in Australia. TradeMutt prevention focus as a social impact workwear brand is all about starting conversations. That's why every shirt says This Is A Conversation Starter across the back.

Because that's exactly what they're designed to do. TIACS is a not-for-profit social purpose early intervention counselling service. We provide free, professional, confidential and accessible counselling both over the phone and by text to tradies, truckies, farmers, blue-collar community and those who care about them.


TEAM LEADER

  • Ability to lead, guide, mentor and support our counselling team to deliver the appropriate therapeutic approaches in line with our organisational values, operating model and relevant practice and legislative standards.
  • Strong leadership and operational management skills so our counselling team feel they can achieve high quality client outcomes as well as feel supported, heard and informed.
  • Ability to champion organisational priorities in quality and practice development and strategic direction and implement practical strategies for service improvement and staff development.
  • Relevant qualifications in human services discipline (counselling, social work, psychology, etc) recognised by certified governing body (Masters and Degree level and above)
    • Part Time position (must be able to work a minimum of 4 shifts. Evening work is required, generally between 2pm-10pm).
    • Above Award Wage and Excellent Salary Packaging Benefits
    • Brisbane based
    • Work from Home/Office model (minimum 2 days in office)

COUNSELLOR

  • Sound knowledge of contemporary and evidence based mental health counselling theories, practices and techniques particularly in telemental health.
  • Be agile, passionate and committed to personal and organisational excellence.
  • Be a part of our great organisational culture and promote team connection, enjoyment, respect and ability to cheer each other on
  • Counselling qualifications recognised by certified governing body (Masters and Degree level and above)
    • Part Time position (must be able to work a minimum of 3 shifts. Evening work is required, generally between 2pm-10pm).
    • Above Award Wage and Excellent Salary Packaging Benefits
    • Brisbane based
    • Work from Home/Office model (minimum 2 days in office)

Before you apply, we encourage you to visit TIACS and TradeMutt websites and suss us out before pressing send with your resume. You’ll get a sense of what we are looking for and if you’re A game is going to propel our mission and vision.


If you think yep that is something I want to be a part of then send your resume to admin@tiacs.org with a short cover letter (no more than 1 page) telling us why you would be a great addition to our team.

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Stay Connected with TIACS

Sign-up and join our community to be the first to know about our latest events,
initiatives, resources and inspiring stories.

Interested in becoming a Legend?

We couldn’t do it without your help. Simply fill out the form to your right and we’ll be in touch via email to have a chat. Thanks for the support legend!

Interested in joining the Alliance?

We couldn’t do it without your help. Simply fill out the form to your right and we’ll be in touch via email to have a chat. Thanks for the support legend!

Chat with us!

Get in touch with us on 0488 846 988

Mon – Fri 8am -10pm AEST

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