Mental Health Support
No Mental Health Care Plan
Why Choose TIACS?
TIACS is not a crisis support service…
Text or call
Book an appointment at a time that suits you at the touch of a button
We match you with a counsellor that best suits your needs and you can talk to that same counsellor throughout your journey so you don’t have to keep repeating yourself
Free and confidential
TIACS is free so that you don’t have to worry about the cost of seeking support and you can remain completely anonymous throughout the process.
Whether you need support yourself or you need some guidance in supporting someone else who is struggling, we’re here for you
Who can use TIACS?
What is Blue Collar?
These services are open 24 hours and deal with crisis callers, at TIACS we are an early intervention service offering up to 8 booked in appointments with the same person and as we are not classed as crisis we operate 8am to 10pm AEST Monday to Friday, and do not operate on public holidays
Triage is the process of having an initial chat with one of our team members to unpack what is going on for you, to gather information to help get you to the right counsellor for support.
Yes, test counselling works in the same way, we book you into an appointment time and we text you to initiate the session.
A Reminder text will be sent to your phone prior to you session with TIACS.
It’s free as generous businesses have formed an Alliance Partnership with TIACS and donors fund the cost of care. If you want to be part of it click here.
Normally within a few days or if we have cancellations, right there and then.
Each client has individual needs but if more than 8 sessions are required it’s an indicator that you may need additional support from a different type of professional. If that’s the case, we can refer you to services in your area.
At TIACS we wont turn anyone away, we still offer help and advice to everyone that calls
We understand that attending appointment can sometimes be hard, just cancel, we don’t mind but we want you to rebook so that you get the support you need when you are ready
Give TIACS a call and we will assess your situation, seeing more than one mental health counsellor or psychologist can be counter productive, but once you transition feel free to come to TIACS If you need to
All employees are paid qualified professionals, they look after our clients so TIACS looks after them
Need A Yarn?
TIACS offers free mental health support Mon-Fri 8am-10pm AEST over phone and text, Australia-wide.